40 Corbett St
Hello Leo, Jim and all the staff,
Thanks so much for all your efforts in marketing Nanna's property. Through all the complications involved in sale of a property with ownership spread over several family members, you have offered nothing but the best and most thorough, not to mention warm and friendly, attention to our needs. We faced the sale with some trepidation, given that 2 of the owners live a distance away, one of them overseas, but with your attention to detail in providing information as the marketing proceeded, we were able to keep the absent owners in touch with progress at all times. You displayed sensitivity to our fondness for the family property, and while the auction did not result in a buyer, this was not at all surprising in the depressed real estate market we faced due to the global financial crisis. It certainly wasn't from a lack of effort on your part. The marketing was thorough, efficient, and friendly and your fees were extremely reasonable. Your continued marketing efforts after the auction were no less enthusiastic, with a happy outcome. Your long history in West End real estate is a great asset to you in the conduct of your business. Your familiarity with the market gave us honest and accurate information as to what we could expect in the current conditions. We also appreciated your willingness to communicate directly with the several solicitors involved, and also with the purchasers, as we were keen to see that their acquisition of the property was a positive experience for them too. We are happy to see new owners who seem keen to love and care for the property too. So, thanks again to you all, and especially to you Leo, as the principal of your family business. Its operation is a testimony to your principles and ethics. We set out at the beginning to find a good real estate agent; we ended finding not only that, but new friends in you and your staff. Congratulations and sincere thanks for all you've done for us. Kind regards Ian and Maureen O'Donnell |
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